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Terms of Service

LamLam's Terms of Use Policy

How These Terms Work

Thank you for visiting LamLam, an AI-powered platform for decision-makers to instantly search, analyze, and collaborate on data — all in one place.

In these Terms, "we", "us", or "our" means LamLam s.r.o. ("LamLam"). These Terms govern your use of LamLam's website and platform, accessible at lam-lam.com (the "Site") and any services or tools provided through it (collectively, the "Platform").

By using the Site or the Platform, you agree to be bound by these Terms.

Summary

A quick overview (details below):

  • We'll provide access to the LamLam Platform based on the subscription plan you choose.
  • You're responsible for keeping your login credentials secure.
  • All content and data you upload to LamLam ("Your Content") remains yours. We don't access or use it unless necessary for support.
  • You may not use LamLam for unlawful purposes or violate third-party rights.
  • You may cancel at any time, but we do not issue refunds for prepaid subscriptions.
  • Check out our Privacy Policy for details on data protection and cookies.

Registration

To use LamLam, you'll need to create an account via email verification or third-party login (e.g., Google). Accounts may have roles (e.g., Organization Owner) with different levels of access and responsibility. The Organization Owner is responsible for billing and Organization management.

Security

Keep your credentials safe. You're accountable for any activity through your account. Notify us immediately at support@lam-lam.com if you suspect unauthorized access.

Subscriptions and Payment

Subscription Terms

We offer subscriptions based on team size, data sources, and features. Subscriptions renew automatically unless cancelled before the end of the current term.

Payment

Fees are payable in advance. We don't store your payment details; transactions are handled by our payment processor.

Changes

We may revise plans or pricing. Any changes won't affect your current billing term. We'll notify you in advance so you can opt out before renewal.

Using LamLam

Our Responsibilities

We provide the Platform with the features described on our Site and aim to keep it operational and secure.

Your Responsibilities

When using LamLam, you agree to:

  • Be at least 18 or have authority to act on behalf of a business;
  • Use the Platform lawfully and ethically;
  • Avoid introducing malware or attempting unauthorized access;
  • Not misrepresent your identity or affiliation;
  • Not scrape or crawl the Platform or Site.

Intellectual Property & Your Content

Ownership

All intellectual property on our Site and Platform belongs to LamLam or our licensors. You may not use it without permission, unless the law permits.

Your Content

You retain ownership of Your Content. We do not claim rights over it. We don't access or use Your Content unless required for support or legal compliance.

Metrics

We may collect anonymized usage data (not Your Content) to improve LamLam. For instance, we may track how often features are used — not the content within them.

Termination

By You

You may close your account anytime. No refunds will be issued for unused portions of prepaid terms.

By Us

If you breach these Terms, we may:

  • Issue a warning
  • Suspend or terminate your access
  • Terminate this agreement
  • Pursue legal remedies or notify authorities

We may also terminate your account at our discretion with reasonable notice. In such cases, we'll refund any prepaid fees on a pro-rata basis.

Post-Termination

Rights and liabilities incurred before termination remain valid. Terms that survive termination (like IP ownership or limitation of liability) remain in force.

Limitation of Liability

No Exclusions for Serious Misconduct

We do not limit our liability for death, personal injury, fraud, or where prohibited by law.

Platform Use

You accept the Site and Platform are offered "as is." We do not guarantee they'll be error-free, uninterrupted, or virus-free.

No Business Loss Coverage

We are not liable for indirect or consequential losses including lost revenue, contracts, data, reputation, or profits.

Liability Cap

Our total liability to you is capped at five times the fees you paid in the 12 months before the claim arose.

We Remain Liable Without Cap for:

  • Intentional or gross negligence
  • Breach of data protection or confidentiality
  • IP rights violations

Indemnification

If your actions cause a third-party claim against us, you agree to indemnify and hold us harmless from any resulting losses, costs, or damages (including legal fees).

Revisions

We may update these Terms at any time. If changes are significant, we'll notify you via your registered email or in-app message. Continuing to use LamLam after changes constitutes acceptance.

Contact Us

For questions or concerns about these Terms or anything on our Site, please contact us at:

📧 support@lam-lam.com

Last updated: May 31, 2025